Qualifications Summary
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Excellent overall web design abilities including web standards, cross-browser compatibility, graphic design, usability, accessibility, writing and content development, information architecture, marketing and search engine optimization
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Fluent in a wide range of software applications and web technologies including HTML, CSS, JavaScript, PHP/mySQL, and Adobe Creative Suite; experience with basic Linux server administration, command line tools, and version control
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Strong understanding of popular content management systems including Drupal and Wordpress
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Proven ability to quickly learn and apply new technologies
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Exceptional interpersonal and client service skills; strong organization, project management, and leadership abilities
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Highly motivated to excel within the organization and beyond; willingness to work hard to achieve employer objectives
Work Experience
InterMedia
Web Designer and Community Manager (January, 2005 – present)
InterMedia is a small Drupal-based web development company and the manager of two major websites: The Webmaster Forums and A Padded Cell
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Design and build websites from the ground up, mainly using Drupal
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Develop high quality Drupal themes from PSD mock-ups; select modules and configure Drupal for a variety of situations.
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Consult on website strategy and information architecture for small to medium sized organizations
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Write high quality beginner-level articles on topics ranging from “CSS Fundamentals” to using SSH and command line tools
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Manage active forum with over 10,000 members and 11 moderators; develop forum policy and solutions to problems
University of Waterloo (Department of Communications & Public Affairs)
Manager, Web Communications (October, 2007– present)
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Overseethe development and maintenance of the front end of the Waterloo web presence, including the home page, events calendar, Daily Bulletin, news publishing system, and search tool
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Design new sites and pages within the existing Waterloo Common Look and Feel, including:
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Teach professional development courses on topics such as Search Engine Optimization and Writing for the Web
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Built a prototype of Waterloo's new page designs in Drupal, including theme development and integration of content using Drupal modules and components (winter, 2011)
University of Waterloo (Department of Housing and Residences)
Co-ordinator, Web Communications and Learning (April, 2006 – October, 2007)
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Oversaw all aspects of online communications for the Housing department including website design and maintenance, online marketing, and email communications
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Enhanced usability and information retrieval on the website by optimizing writing and page design
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Developed several small PHP/mySQL applications including resident profiles, what's new listing, and a fee calculator using AJAX
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Customized online learning materials and designed logos for living-learning programs
University of Waterloo (Distance and Continuing Education)
Online Course Developer (January, 2001 – April, 2006)
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Built dynamic computer-based courses for CD-ROM and online distribution
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Communicated complex academic concepts through simple graphics & text illustrations
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Demonstrated leadership skills within a diverse team including course developers, project manager, instructional designer, release support, and technicians
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Standardized and maintained course structure and HTML template design for all online courses
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Spearheaded transition to the ANGEL course management system
University of Waterloo (Learning Through Technology Department)
Web Developer (January, 2000 – December, 2000)
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Collaborated with professors, content experts, project managers, and programmers to translate learning objectives into electronic tools
Human Resources Development Canada
Intranet Web Designer (September-December, 1998; May-August, 1999)
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Upgraded and maintained intranet site using HTML, Javascript, Adobe Photoshop, and other authoring programs
Education
Conestoga College - Post-Graduate Certificate Program in Digital Media
October, 2000 – March, 2001
University of Waterloo - Bachelor of Environmental Studies (Planning); Honours Co-op
September, 1995 – December, 1999
Professional Development
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Constant focus on learning new things and keeping up with new developments in the industry through blogs, forums, and other websites
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Member of University Web Developers mailing list and Ning community
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Conferences: DrupalCon 2011, Higher Ed Web 2008
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Continuing education courses: Delegating For Shared Success (June, 2008), Hallmarks of Supervision (June, 2008), Polishing Your Presentation Skills (May, 2005) Instructional Design (January-April 2005), Managing Communications (November, 2004), Project Management Tools and Techniques (April, 2004), Leadership For Results (November, 2003)